Privacy Policy
Privacy Policy
Last updated: Oct 16, 2025
KeepEaze Inc. ("KeepEaze", "we", "us", or "our") operates the KeepEaze mobile and web applications, website, and associated services (collectively, "Services").
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Services.
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
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Scope of this Privacy Policy
This Privacy Policy applies to all KeepEaze platforms, including mobile and web applications, websites, integrations, marketing activities, and any other products or services offered or developed by KeepEaze Inc.
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Information We Collect
We collect several types of information from and about you, including:
- Personal Data You Provide: such as your name, email, password, billing/shipping address, payment information, device IDs, profile data, and any content you upload or submit through the Services.
- Information Automatically Collected: including IP address, browser type, device information, operating system, usage analytics, cookies, and unique device identifiers.
- Information from Third Parties: we may receive information about you from third-party services you authorize for authentication, payment processing, or analytics, such as Firebase, Backblaze, Stripe, Google, and Apple.
- Derived or Profile Data: we may analyze data collected to infer preferences or profile information to personalize your experience and provide relevant offers.
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Disclosure about Image Uploads
Uploaded images and files are securely stored but are not encrypted end-to-end during transmission or storage.
Such images may be accessible in unencrypted form by authorized personnel or potentially unauthorized parties in the event of a breach.
Metadata embedded in images (e.g., EXIF data) may not be removed or encrypted.
Users assume the risk associated with uploading such content and should avoid submitting sensitive information.
We strongly recommend uploading only non-sensitive images and recognizing the potential privacy implications of unencrypted uploads.
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How We Use Your Information
Your information may be used to:
- Create, maintain, and operate your account and provide requested features.
- Manage purchases, subscriptions, and service requests,
- Communicate with you, including support, updates, transactional notices, and marketing (where consented).
- Improve and personalize our Services and develop new products.
- Analyze usage trends, improve performance, and develop new features,
- Detect, prevent, and respond to fraud, abuse, security incidents, or violations of our policies.
- Comply with legal obligations and enforce our terms.
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Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about your use of the Services. This information supports analytics, personalization, and functionality.
We may use analytics services, cookies, device identifiers, and similar technologies to:
- Understand how you interact with the App,
- Improve performance and features,
- Personalize your experience,
- Support other legitimate business operations.
You may control or disable cookies and similar tracking through your browser or device settings.
Please note that disabling some cookies may limit certain functionalities.
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Sharing Your Information
We do not sell or rent your personal information. We may share your data as needed to:
- Trusted third-party service providers supporting our operations.
- Comply with legal or regulatory requests.
- Protect the rights, safety, or property of KeepEaze or others.
- Facilitate business transfers, such as mergers or acquisitions.
- Provide aggregated or anonymized data for research or marketing.
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International Data Transfers
Your information may be transferred to and stored in countries outside your residence, including the United States and others where KeepEaze or its service providers operate.
We take appropriate protections to comply with applicable data protection laws for such international transfers.
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Data Security
We implement industry-standard safeguards to protect your personal data.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You acknowledge that:
- Uploaded images and files are not end-to-end encrypted,
- We cannot guarantee absolute security for unencrypted data, and
- You are responsible for ensuring that uploaded content does not include confidential or personal information that could lead to privacy risks.
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Data Retention and Deletion
We retain your personal data only as long as necessary to provide Services, fulfill legal obligations, or resolve disputes.
You may request deletion or correction of your data by contacting us at Info@keepeaze.com. We will respond in accordance with legal timelines.
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Your Rights (GDPR, CCPA, PIPEDA, and Other Laws)
Depending on your location, you have rights including:
- Accessing, correcting, or deleting your personal data.
- Objecting to or restricting certain data processing.
- Withdrawing consent at any time (subject to lawful processing previously conducted).
- Requesting data portability.
- Opting out of marketing communications.
Contact Info@keepeaze.com to exercise your rights.
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Children’s Privacy
Our Services are not intended for or directed at children under 13. We do not knowingly collect personal information from children under this age.
If you believe we have unintentionally collected such data, please contact us for removal.
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Do Not Track and Marketing Preferences
Currently, our Services do not respond to browser “Do Not Track” signals.
You can opt out of marketing communications via account settings or by following unsubscribe instructions in messages.
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Policy Updates and Notifications
We may update this Privacy Policy occasionally. Users might be notified by in-Service notices or email, but you are responsible for checking this policy periodically.
We encourage users to regularly review this Privacy Policy within the App or on our website to stay informed about any updates, as continued use following any changes constitutes acceptance of the revised Privacy Policy, even if a separate notification is not sent.
Continued use of the Services after changes constitutes acceptance of the revised Policy.
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Legal Basis for Processing (PIPEDA/GDPR)
Processing of personal data is always based on one or more of the following legal grounds:
- The need to perform a contract or service you have requested,
- Compliance with a legal obligation,
- Legitimate business interests (like analytics or fraud prevention),
- Your explicit consent.
We apply fairness, transparency, and proportionality principles under PIPEDA, ensuring your information is used only for the purposes stated in this Policy.
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Jurisdiction
This Privacy Policy is governed by the laws of the Province of Ontario, and the applicable federal laws of Canada.
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Related Documents
Please also review our Terms and Conditions for important information regarding your obligations and rights.
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Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 Info@keepeaze.com